6riwn Privacy Policy

1Introduction

6riwn ("we", "us", "our") operates the online casino and sports betting platform accessible at https://6riwn.net. This Privacy Policy describes how we collect, use, store, share, and protect the personal information you provide to us, or that we gather automatically when you access and use our platform — including all games, betting markets, account features, and customer support services.

By registering an account or continuing to use the 6riwn platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform immediately.

2Information We Collect

We collect several categories of personal information in the course of operating the 6riwn platform. The categories of data we process include the following:

• Registration Data: Your full name, date of birth, mobile number, email address, and account password (stored in hashed form) that you provide when creating your 6riwn account.
• Identity Verification Data: Government-issued photo identification, proof of address, and payment method ownership documents submitted during the KYC verification process, required for regulatory compliance and fraud prevention.
• Transaction Data: Records of all deposits, withdrawals, betting activity, game play history, bonus claims, and account balance changes. This data is essential for account management, dispute resolution, and responsible gaming monitoring.
• Technical Data: IP address, device type, operating system, browser type and version, session duration, pages visited, and click-path data. This data is collected automatically when you access the platform.
• Communications Data: The content of messages you send to our customer support team via email or any support channel, including attachments or documents submitted as part of a support request or complaint.

3How We Use Your Information

6riwn uses the personal information we collect for specific, legitimate purposes only. We do not use your data for any purpose beyond what is described in this policy without your prior consent. The purposes for which we process your data include:

• To create and maintain your 6riwn account, process your registration, verify your identity through KYC procedures, and manage your account settings and preferences.
• To process deposits and withdrawals, record all betting and gaming transactions, calculate and credit winnings, and apply promotional bonuses in accordance with applicable bonus terms.
• To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, multi-accounting, and other forms of abuse or prohibited conduct on the platform.
• To provide customer support, respond to your enquiries and complaints, and resolve disputes relating to your account, transactions, or gaming activity.
• To operate responsible gaming tools including deposit limit monitoring, session controls, and self-exclusion management, and to identify players who may be displaying signs of problem gambling.
• To improve platform performance, personalise your experience, analyse usage patterns, and conduct internal research to enhance the quality of our services for players across Dhaka, Chittagong, Sylhet, and all of Bangladesh.

4Legal Basis for Processing

We process your personal data only where a valid legal basis exists. The following legal bases apply to our processing activities:

• Contract performance — processing that is necessary to provide you with the services you have requested, including account creation, transaction processing, and customer support.
• Legal obligation — processing required for compliance with applicable laws and regulations, including anti-money laundering obligations, age verification, and KYC requirements.
• Legitimate interests — processing in the operational and security interests of 6riwn, including fraud detection, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent — where you have provided explicit consent for a specific processing purpose, such as receiving promotional communications. You may withdraw your consent at any time by contacting our support team.

5Cookies and Tracking Technologies

6riwn uses cookies and similar tracking technologies to operate the platform and improve your experience. The types of cookies we use are as follows:

• Essential Cookies: Required for the platform to function correctly. These enable core features such as user authentication, session management, and security protections. They cannot be disabled without impairing platform functionality.
• Performance Cookies: Used to collect anonymised data about how players use the platform — such as which pages are visited most often and how users navigate between sections — to help us improve platform performance and usability.
• Preference Cookies: Store your platform preferences such as language selection and display settings so that they persist across sessions without requiring you to reconfigure them each time you visit.

You can control cookie settings through your browser's privacy settings. Disabling essential cookies will affect platform functionality. By continuing to use 6riwn with cookies enabled, you consent to our use of cookies as described in this policy.

6Sharing Your Information

6riwn does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited and specific circumstances:

• With payment processing partners — including bKash, Nagad, Rocket, Upay, and banking partners — solely to the extent necessary to process your deposit and withdrawal transactions. These partners are bound by their own data protection policies.
• With technology and game service providers who deliver games and platform features on 6riwn (such as RNG-certified game studios and live casino streaming providers), under strict data processor agreements limiting their use of your data.
• With identity verification and fraud prevention providers who assist us in conducting KYC checks, verifying document authenticity, and detecting suspicious activity patterns on the platform.
• With law enforcement authorities, regulatory bodies, or courts where we are legally required to disclose information — for example, in response to a valid court order, law enforcement request, or regulatory investigation.

7Payment Data and Security

6riwn treats payment-related data with the highest level of security. We collect and store only the minimum payment information required to process and verify your transactions — specifically, the type of payment method used, the registered mobile number associated with a mobile banking account (e.g. bKash, Nagad, Rocket), and transaction reference numbers. We do not store full mobile banking PINs or any authentication credentials used in third-party payment applications.

All data transmitted between your device and the 6riwn platform is protected using SSL (Secure Socket Layer) encryption. Our servers and databases are protected by industry-standard security controls including access controls, firewalls, and intrusion detection systems. We conduct regular security assessments to maintain the integrity of our data protection infrastructure.

8Data Retention

6riwn retains personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable legal obligations. Our retention practices are as follows:

• Account registration data and transaction records are retained for a minimum of five (5) years from the date of your last transaction or account closure, to comply with anti-money laundering and financial record-keeping obligations.
• KYC identity verification documents are retained for the duration of your account relationship with 6riwn and for a minimum of five (5) years thereafter, or for such longer period as may be required by applicable law.
• Customer support communications are retained for a minimum of three (3) years from the date of the relevant communication to enable us to reference them in the event of a dispute or complaint.

9Your Rights

As a user of the 6riwn platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your written request and we will respond within a reasonable timeframe:

• Right of Access: You may request a copy of the personal data we hold about you, including the categories of data processed, the purposes for processing, and the parties with whom it has been shared.
• Right of Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. We will action valid rectification requests promptly.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. We may be unable to delete data that we are legally required to retain.
• Right to Restrict Processing: In certain circumstances you may request that we limit how we use your personal data — for example, while we investigate an accuracy dispute or assess a legitimate interest objection.
• Right to Object: You may object to our processing of your personal data where processing is based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.

Please note that some rights are subject to conditions and exceptions under applicable law. Where we are unable to fulfil a request in full, we will explain the reason for any limitation in our response.

10Children's Privacy

The 6riwn platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during the registration process, and we implement technical and manual controls to prevent access by underage individuals.

11Third-Party Links and Services

The 6riwn platform may contain references to third-party services such as payment processors and game providers. While we exercise due diligence in selecting our partners, we are not responsible for the privacy practices of those third parties. Their handling of personal data is governed by their own privacy policies, and we encourage you to review those policies where relevant. 6riwn does not control and is not liable for the data practices of third-party platforms or services.

12Changes to This Privacy Policy

6riwn reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via their registered email address or a platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the 6riwn platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

13Contact Us and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how your personal data is being handled, please contact our data support team. We aim to respond to all written data requests within 30 days of receipt.

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