Responsible Gaming at 6riwn

📋Our Approach to Responsible Gaming

At 6riwn, we take responsible gaming seriously. Our platform is designed to provide a safe, fair, and enjoyable experience for every registered player across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and beyond. We understand that gambling can become problematic for some individuals, and we have built a comprehensive set of tools and policies to minimise harm and promote healthy play habits.

Responsible gaming is not just a legal requirement for 6riwn — it is a genuine commitment to our players' wellbeing. Every feature described on this page is available free of charge to all account holders. If you need to use any of these tools, or if you have concerns about your own gambling habits or those of someone you know, please do not hesitate to contact our support team at [email protected] at any time.

🛠️Responsible Gaming Tools

6riwn provides the following practical tools to help you manage your gambling activity. All tools can be activated by contacting our support team — simply send a request to [email protected] with the tool you wish to apply and your account details.

💳Deposit Limits in Detail

Our deposit limit feature is one of the most effective ways to keep your gambling spend in check. You can choose from three limit periods, and any increase to a limit requires a cooling-off period before it takes effect — so the protection is genuine, not cosmetic.

• Daily Limit: Caps the total amount you can deposit within a single calendar day. Resets at midnight Bangladesh Standard Time (BST, UTC+6).
• Weekly Limit: Restricts your total deposits over any rolling 7-day window, helping you plan your entertainment budget for the week ahead.
• Monthly Limit: Sets a hard ceiling on your total deposits across a calendar month — the broadest and most effective budgeting protection available.

⏰Time-Out and Session Control Features

Taking a break from gambling is a healthy and responsible choice. 6riwn provides several time-based controls to make it easy for you to step back without making a permanent decision. All time-out features are applied instantly upon request.

• Short Break (24 Hours): Your account is suspended for 24 hours. During this period you cannot log in, deposit, or place bets. Your account data and balance remain fully intact.
• Standard Time-Out (7 Days): A one-week suspension ideal for players who feel they are spending too much time on the platform and need a structured reset period to reassess their habits.
• Extended Time-Out (30 Days): A full calendar month away from the platform. Recommended for players who recognise their gambling is becoming excessive and want meaningful time to reflect before returning.

🚫Self-Exclusion Programme

Self-exclusion is the most serious responsible gaming option available on the 6riwn platform. When you apply for self-exclusion, your account is blocked for a minimum period of your choosing — ranging from 6 months up to 5 years, or permanently. During the entire exclusion period, 6riwn will not send you any promotional communications, and you will not be able to reopen or create a new account.

To apply for self-exclusion, contact our support team at [email protected] and state clearly the duration you are requesting. Our team will process your request within 24 hours and confirm the exclusion in writing. We strongly encourage any player who feels gambling is having a negative impact on their life to use this tool without delay.

⚠️Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that your gambling has moved beyond healthy entertainment and that you would benefit from using one of our responsible gaming tools or seeking external support:

🪪Age Verification and the 21+ Policy

6riwn operates under a strict minimum age policy. Only individuals who are 21 years of age or older are permitted to register an account and participate in any gambling activity on our platform. This policy reflects both our legal obligations and our ethical commitment to player protection.

• Age is verified at the point of registration. Players are required to submit a valid government-issued photo identification document (such as a National ID card) as part of the KYC process.
• Any account found to belong to a person under 21 will be immediately suspended, all associated funds will be returned, and the account will be permanently closed.
• If you suspect that a person under 21 is accessing 6riwn, please report this immediately to [email protected]. We treat all such reports with the highest priority.

🤝Our Commitments to You

6riwn makes the following firm commitments to every player on our platform in relation to responsible gaming:

• We will never encourage or pressure a player to increase their deposit limits, continue playing beyond their stated budget, or ignore signs of problem gambling behaviour.
• We will process all self-exclusion and time-out requests within 24 hours and will not attempt to reverse or override a player's responsible gaming decision.
• We will train our customer support team to recognise the signs of problem gambling and to respond with empathy, professionalism, and useful referrals to further help where appropriate.
• We will never target responsible gaming communications at players who have registered deposit limits, active time-outs, or self-exclusions, and we will not send promotional materials to self-excluded players.

💬Need Help? Contact Our Support Team

If you are concerned about your own gambling habits, or if someone close to you is struggling with problem gambling, please reach out to our support team without delay. We are available to help you activate any responsible gaming tool on your account, discuss your options, or simply listen. There is no judgment — only support.